Credit card acquiring and security
Credit card transactions will be acquired for Heartwood Trees via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Heartwood Trees separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Heartwood Trees takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Heartwood Trees chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,
Heartwood Trees may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Heartwood Trees. (close corporation) based in South Africa trading as Heartwood Trees and with registration number 2009/166009/23 and Jenni Rowe, Graham Rowe, John Pace and Brenda MacQueen as Owners.
Heartwood Trees contact details
Support: 021 6743338 or 082 5767762